Privacy Policy

Overview

R&A Associates Of Westchester LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard information gathered through this website (the “Site”). By using the Site, you agree to the terms described in this policy.

Important: This Website Is Not for Medical Communications

This website is not a secure or HIPAA-compliant communication channel. Please do not submit any protected health information (PHI), medical records, diagnoses, treatment details, or other sensitive health-related information through this website, including through the contact form.

The contact form on this Site is intended for general inquiries only — such as asking about office hours, directions, availability, or requesting a callback. It is not intended for clinical communications, appointment scheduling, or sharing personal health information.

If you need to discuss clinical matters, share health information, or communicate with your provider about treatment, please contact us directly by phone.

Information We Collect

Information You Voluntarily Provide

When you use our contact form, you may provide:

• Your name
• Email address
• Phone number
• A general message or inquiry

We use this information solely to respond to your inquiry. We do not use it for marketing purposes, sell it to third parties, or share it with anyone outside our practice unless required by law.

Information Collected Automatically

When you visit the Site, we automatically collect certain information to help us understand how our website is used and to improve your experience. This includes:

• Anonymous visitor identifier: A randomly generated ID stored as a cookie on your browser, used to understand general traffic patterns. This ID is not linked to your name, email, phone number, or any other personally identifiable information.
• Page views: Which pages you visit on our Site.
• Time on page: How long you spend on each page.
• Referring URL: The website you came from before visiting our Site.
• Browser and device information: Browser type and device category (mobile, desktop, tablet), used to ensure the Site displays correctly and to understand how visitors access our Site.
• IP address and approximate location: Your IP address is collected and used to determine your approximate geographic location (city and region). This helps us understand where our visitors are located. We do not use this information to identify individual visitors by name or to track you across other websites.

This information is used solely for website analytics and is not shared with third parties for advertising or marketing purposes.

Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your browser by websites you visit. They serve various purposes, from remembering preferences to understanding website usage.

Cookies We Use

We do not use:

• Third-party advertising cookies
• Social media tracking pixels
• Google Analytics or similar third-party analytics services
• Cross-site tracking technologies

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies will not affect your ability to use this Site, as no functionality depends on them.

How We Use Your Information

We use the information we collect for the following purposes only:

• To respond to your inquiries: If you submit the contact form, we use the information you provide to get back to you.
• To improve our website: Anonymous usage data helps us understand which pages are helpful and how to improve the Site.
• To maintain website functionality: Technical information ensures the Site loads correctly on your device.

We do not use your information for automated decision-making, profiling, marketing, or any purpose unrelated to the above.

HIPAA Compliance

R&A Associates Of Westchester LLC is a healthcare practice subject to the Health Insurance Portability and Accountability Act (HIPAA). Our obligations under HIPAA apply to protected health information (PHI) that we maintain as part of our clinical practice.

This website is not designed, intended, or used to collect, transmit, or store PHI. The contact form is not a HIPAA-compliant communication channel. No clinical information, treatment records, or health data should be submitted through this Site.

If you inadvertently submit PHI through the contact form, we will delete the information promptly upon discovery and notify you if appropriate. For HIPAA-related inquiries or to request a copy of our Notice of Privacy Practices, please contact us by phone.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information collected through this Site, including:

• Encrypted data transmission (HTTPS/TLS) on all pages
• Secure, access-controlled data storage
• Limited access to submitted contact form data
• Regular review of security practices

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

Contact form submissions are retained for a reasonable period necessary to respond to your inquiry and are then deleted. Anonymous website analytics data is retained for up to 12 months and then automatically purged.

Third-Party Services

This Site uses the following third-party services:

• Google Fonts: For typography. Google may collect anonymous usage data per their Privacy Policy.
• Amazon Web Services (AWS): For website hosting and data storage. AWS maintains industry-leading security certifications including SOC 2, ISO 27001, and HIPAA eligibility.

We do not share your personal information with any other third parties.

Children’s Privacy

This Site is not directed at children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has submitted personal information through our contact form, please contact us immediately so we can delete it.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of any cookies by adjusting your browser settings

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: